Click here for more information on the Novel Coronavirus (COVID-19) outbreak and to access resources available for patients, providers, parents, workers, employers, and more.
Information on the Novel Coronavirus (COVID-19) outbreak and to access resources available for patients, providers, parents, workers, employers, Tribal communities, veterans and more. For answers to frequently asked questions during the COVID-19 outbreak, click here.
If you or a loved are experiencing COVID-19 symptoms or if you think you have been exposed to COVID-19, you should first call your health care provider. If you don't have a primary care provider, here are some resources:
- Montana's COVID-19 Taskforce has set up a hotline at 888-333-0461
- Find your local county or tribal public health office, and give them a call - all of these sites have after-hours phone lines
- Regardless of your insurance status, if your doctor determines you need to be tested, your test will be free.
If you are having anxiety about the situation around you or feeling isolated and want to talk to someone, here are some folks you can talk to:
- Montana's HELP Line (run and staffed by Montanans): 1-800-332-8425
- Disaster Distress Hotline: 1-800-985-5990 or text TalkWithUs to 66746
- As more folks' schedules are modified, if you don't feel safe in your home and need options, you can call the Montana Coalition Against Domestic and Sexual Violence at 406-443-7794 or 888-404-7794 or email email@example.com
Do you need information on COVID-19 testing or have a question about a patient's symptoms?
- Testing is available 7 days each week and Montana's lab is reviewing samples 7 days a week - for questions on testing, call Montana's testing hotline 24/7: 1-800-821-7284
- Visit the Centers for Disease Control's frequently asked questions here
Is your facility reporting a shortage of supplies, personal protective equipment, or personnel?
- Facilities facing shortages of personal protective equipment can contact their local Disaster Emergency Services (DES) Coordinator to register need with the State of Montana. Find your local DES Coordinator here.
Do you need additional information on telehealth services?
- For Medicare providers - see CMS guidance here
- For Medicaid providers - see CMS guidance here
- In addition, Montana DPHHS has published Frequently Asked Questions on Telemedicine and Telehealth for providers
- Montana Medicaid also has published guidance on Medicaid Coverage and Reimbursement
- For guidance on telehealth through other insurance carriers in Montana, please see the appropriate link:
Governor Bullock has closed all K-12 schools in Montana as of March 15, 2020. Here are some resources if your kids are home from school or daycare:
- Does your child get free-lunch at school? Your school district should be in touch about where your family can pick up your child's meal while school is out. If you need additional help with supplies and groceries, visit Montana Food Bank Network for more information.
- Are you having trouble financing broadband services for home learning? Talk with your internet provider or apply for Lifeline through the Federal Communications Commission here.
- If your children are under 5 years old, you may be eligible for WIC, which serves women with infants and young children. To find out more, you can call (800) 433-4298 or (406) 444-5533 or email firstname.lastname@example.org.
- If you're worried about keeping your kids occupied:
- Sign up for PBS Kids' daily newsletter on educational games and activities to do with your children here.
- Visit the National Education Association website for a number of resources for parents of all age groups from teachers here.
- For digital and printable resources to support at-home learning for students age 3-18, click here.
- If your child seems anxious by this abrupt change in his or her routine or if you need help talking to your family about coronavirus, see this helpful resource to help your family cope.
For Tribes and Urban Indian Communities:
If you are a tribal or urban Indian leader, there is information and resources available to you:
- Indian Health Service will provide weekly calls on COVID-19 for tribal and urban Indian organization leaders every Thursday until further notice. Information about these calls can be found on the calendar provided on the IHS website.
- Contact the IHS Billings Area office for information on health resources available to your community.
- Visit the Bureau of Indian Affairs website for updates and information on resources available to your community.
For employers and business owners
Small businesses are being hard hit by this disaster, and there are resources to help you:
- For questions about the paid leave provisions recently implemented by Congress:
- The Small Business Administration (SBA) has drastically expanded access to low-interest loans to help businesses, nonprofits, and the self-employed recover from disasters - more information is available here.
- Businesses can also contact the SBA Customer Service Center at 1-800-659-2955 or email@example.com
- For nonprofits, Montana Nonprofit Association has a number of resources, available here.
- Over 200 telecommunication companies have committed to the FCC's Keeping Americans Connected Pledge. This means maintaining services and waiving late fees for customers suffering due to disruptions caused by the coronavirus pandemic. Check if your provider has made that commitment here.
If you have been laid off or your hours have been reduced due to the global pandemic, know that there are resources to help you and your family during this difficult time.
- Governor Bullock recently waived the one-week waiting period to receive unemployment benefits. If you think you qualify for unemployment, you can call 406-444-2545 or online at www.montanaworks.gov.
- For the Montana Department of Labor and Industry's frequently asked questions, click here.
- If you’re self-employed, an independent contractor, or otherwise do not qualify for regular unemployment benefits, you may qualify for Pandemic Unemployment Assistance (PUA). For more info or to apply for benefits, click here.
Economic Impact Payments
Anyone eligible for the one-time payments can find more information at IRS.gov
- For eligible non-filers, the IRS has guidance on providing simple information to receive your payment faster here.
- For eligible filers, the IRS has launched a “Get My Payment” portal for folks looking to check the status of their payments and confirm deposit information here.
For older Montanans and those with underlying medical conditions or disabilities
Do you typically get a hot meal at a community center, or are you hesitant to go into a grocery store?
- Check in with your local grocery store, as many grocery stores across Montana are reserving special early morning hours for seniors, those with underlying medical conditions, and pregnant women to minimize contact. Here are some grocery store hours at popular chains for at-risk populations:
- Albertsons: 7-9am Tuesdays and Thursdays
- Safeway: 7-9am Tuesdays and Thursdays
- Rosaeurs: 7-9am Tuesdays and Thursdays
- Reynolds: First hour of store opening each day
- Walmart: Tuesdays one hour before the store opens
- Smiths: 7-8am on Mondays, Wednesdays, and Fridays
- Costco: 8-9am Tuesdays and Thursdays
- For at-home food delivery, contact your local Area Agency on Aging at 800-551-3191 or click here.
For Veterans and their Families:
Any veteran with symptoms such as fever, cough or shortness of breath should immediately contact their local VA facility by calling MyVA311 at 844-698-2311 (press 3 to be connected).
- Veterans can also send secure messages to their health care providers via MyhealthVet, VA's online patient portal. VA clinicians will evaluate veterans' symptoms and direct you to the most appropriate providers for further evaluation and treatment, or arrange a video appointment through their telehealth option. This may include referral to state or local health departments for COVID-19 testing.
- Help is available for veterans in crisis by calling the Veteran Crisis Line at 1 (800) 273-8255 and pressing 1, at VeteransCrisisLine.net/Chat, or by texting 838255.
- Daily coronavirus updates can be found on VA.gov or on VA's public health page.
For Montanans abroad:
If you are traveling abroad and having trouble accessing safety and security information:
- Register for the U.S. Department of State's Smart Traveler Enrollment Program to receive the latest security updates, travel advisories, and notices from the nearest U.S. embassy or consulate. The information you provide can help U.S. embassies provide assistance to you or your loved ones in the case of an emergency overseas.