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Aug 9, 2013

Tester rings up FCC to demand better rural call completion

With too many rural calls failing, Senator leaves federal agency a message

(BIG SANDY, Mont.) - With rural telephone calls failing 13 times more often than calls in urban areas, Montana farmer Jon Tester is demanding that the federal agency in charge of America's communications system does more to keep rural America connected.

Tester is backing a bipartisan resolution calling on the Federal Communications Commission (FCC) to help step up phone service in rural America. The resolution, part of a wider Tester effort to improve rural phone and internet service, also says that no company can unreasonably discriminate against rural phone users.

Tester, whose resolution highlights the importance of reliable phone service for rural businesses and public safety, wants the FCC to aggressively pursue phone companies whose business practices lead to dropped calls.

"Families, farmers and trucking companies all rely on dependable phone service to stay safe and keep their businesses running," said Tester, the Senate's only working farmer. "The FCC needs to crack down on companies who aren't giving rural communities a fair shake and make sure folks can get on the line and stay on the line."

Tester also noted that many small, local telecommunications companies are losing customers because of a lack of quality service in rural areas. A 2012 survey showed that 6.4 percent of calls to rural areas fail compared to only 0.5 percent in urban areas.

Tester, who first brought the issue of poor rural call completion to the FCC's attention last year, recently got the agency to delay a rule that could discourage rural telecommunications companies from investing in new broadband internet infrastructure.

Tester's bipartisan rural telecom resolution by les_braswell5524

Office Contact Information

Senator Tester's Montana staff serves the state from offices in Billings, Bozeman, Butte, Glendive, Great Falls, Helena, Kalispell, and Missoula. Please bring your concerns with federal agencies, academy nominations, and other situations to one of these Montana offices.

Billings

Judge Jameson Federal Building
2900 4th Ave N, Suite 201
Billings, MT 59101
Phone: (406) 252-0550
Fax: (406) 252-7768

Bozeman

Avant Courier Building
1 E Main Street, Suite 202
Bozeman, MT 59715
Phone: (406) 586-4450
Fax: (406) 586-7647

Butte

Silver Bow Center
125 W Granite, Suite 200
Butte, MT 59701
Phone: (406) 723-3277
Fax: (406) 782-4717

Glendive

122 W Towne
Glendive, MT 59330
Phone: (406) 365-2391
Fax: (406) 365-8836

Great Falls

119 1st Avenue N, Suite 102
Great Falls, MT 59401
Phone: (406) 452-9585
Fax: (406) 452-9586

Helena

Capital One Center
208 N Montana Avenue, Suite 202
Helena, MT 59601
Phone: (406) 449-5401
Fax: (406) 449-5462

Kalispell

8 Third Street E
Kalispell, MT 59901
Phone: (406) 257-3360
Fax: (406) 257-3974

Missoula

130 W Front St.
Missoula, MT 59802
Phone: (406) 728-3003
Fax: (406) 728-2193

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